Frequently Asked Questions

About Our Prints:

Artist and designer Liz Roache create each one of our prints. She has a hands-on approach, experimenting with colored paper and paint first. Then each piece is prepared for print. We print with the very finest archival inks for magnificent color saturation on archival, fine art paper. Each print is hand-trimmed and signed by Liz.

How long does it take to get my print?

Each of our prints is custom printed for you. From the time of order, it takes approximately 10 business days to print. The artwork is shipped from Boston, MA, so depending on where your print is going, you can expect to receive it within 1 – 4 days of the shipping date.

How are the prints shipped?

Small prints are flat packed and sent in a cardboard envelope. Medium-size artwork is sent in a mailing tube, and larger pieces are rolled onto a tube and then packaged in a box.

How wide can you print?

We can print up to 60” wide.

What is the return policy?

Every one of our prints is quality checked a minimum of 3 times before they are sent out. If your print happens to arrive damaged, please contact us right away, we’ll ask you to send it back to us, and we will send you a replacement immediately. Because each one of our prints is custom printed, we’re unable to offer refunds. However, if there is a problem with your print, please contact us.
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Do you have a studio I can visit?

Yes, we love visitors! We’re located at 84 Washington St. Marblehead, MA 01945. Please contact Liz to book an appointment: liz@lizroache.com.

Can I open a trade account?

Yes, please contact Liz directly: liz@lizroache.com.

For all other questions & inquires:

Please contact us.

Are you the same Liz Roache that creates and sells Nantucket, Martha’s Vineyard, and Provincetown products?

Yes! We are now Nantucket Supplies, please see those products here. Shop our Martha’s Vineyard products here. Shop our Provincetown products here.